First things first
Testing the collar function and changing the training levels
Ensure you have your tester (star shaped object) and your collar to hand, this enables you to do all the tests necessary with the collar.
+ end up. Make sure the battery cap is on securely and re-test the collar with the tester. If it still doesn’t work put a new battery in the collar, which can be ordered from our shop.
If the collar is beeping through the levels then move on to testing the shock is working correctly; to do this you need to take the collar and tester to the transmitter box (white control panel that is plugged into the mains). Hold the tester over the contact posts of the collar – there is 2 holes in the tester with a silver wire running through them. With the tester and collar touching, hold them up to the transmitter panel. If the collar is working correctly you should hear the audible warning (beeping) from the collar; the light on the tester should also flash amber, indicating the shock is working correctly.
Testing the transmitter
- Firstly check the green loop light and red power light are both on;
- If the green light is not on the box should be alarming at you indicating a break in the boundary cable.
- If both lights are on but the system isn’t working, pull the loop plug out – the green light should go out and the alarming should start (indication the loop has been broken). The red light should stay on. If no alarming this could indicate a lightning strike has broken the transmitter.
- If the red light isn’t on at all – ensure the system is plugged in and the socket is working. Also make sure the transmitter is switched on.
- If all working okay, adjust the range located on the right hand side of the panel. Turn the dial ¼ turn clockwise and repeat the collar tests above.
- If the collar still doesn’t respond after all the transmitter tests have been done; take the transmitter off the wall by nudging it upwards and off the screws. There are 4 tiny dip switches in the back of the box – these should all be in the ‘up’ position. If they aren’t all up, switch them up and restart the transmitter by turning it off and on again – then retest the collars.
Short loop test
This tests whether there is a break in the boundary cable or a problem with the cables connecting the surge protector to the transmitter or indeed the transmitter itself. Firstly locate the surge protector which is usually on the outside wall of the building in which the transmitter is located.
Re-joining the cable
Still having problems?
If you have carried out all of the above and your collar/s are still not responding you may have a break or partial break in your boundary cable or a taped joint on the boundary wire. Partial breaks often occur when a previous wire break was fixed with electrical tape, or when the wire corrodes or degrades. Electrical tape works as a quick temporary fix for a wire break, but not long-term – over time it will allow water to corrode the wire, if this occurs the cable will need to be replaced. To fix a wire break always use the connectors supplied by CatFence. These splices will safely and permanently fix wire breaks. A short loop test above will determine whether there is a partial break as the collars will work when the bridge across the terminals is formed, but not otherwise.
Handy tips to keep your system running
Know where your wire is buried